I help business owners stay organized, provide excellent customer support, and keep daily operations running smoothly.
My background includes customer service for eCommerce businesses, where I handled customer inquiries, order concerns, refunds, tracking requests, and general support through email and chat.
I also have experience with administrative tasks such as inbox management, data entry, internet research, document organization, and calendar support.
In addition, I can assist with basic social media management, including content scheduling, monitoring messages, and community engagement.
Skills:
• Customer Support (Email & Chat)
• Administrative Support
• Inbox & Calendar Management
• Data Entry & Research
• eCommerce Support
• Social Media Assistance
• Order Processing
• File & Document Management
Tools:
• Shopify
• Google Workspace
• Microsoft Office•
• Meta Business Suite
• Trello
• Asana
• Slack
I take pride in being reliable, organized, and proactive. My goal is to help businesses save time, and ensure important tasks are completed accurately and on schedule.