I’m an IT Support and Cloud Engineering professional with hands?on experience across modern infrastructure, automation, and technical troubleshooting. I specialize in Microsoft Azure, Active Directory, Python scripting, VMware administration, and AI?driven solutions, helping organizations improve system reliability, strengthen security, and streamline operations. My background spans technical support, cloud migration, identity management, virtualization, and software development, allowing me to bridge the gap between infrastructure and engineering teams. I’m also trained in AI prompt engineering, enabling me to design efficient workflows and optimize productivity using modern AI tools. I thrive in environments where problem?solving, continuous learning, and collaboration are essential. Whether it’s resolving complex technical issues, automating repetitive tasks, or supporting cloud?first initiatives, I bring a proactive, solutions?focused approach to every project. Core Skills &:IT Support • Cloud Engineering • Microsoft Azure • Active Directory • Python • AI & Prompt Engineering • VMware • Virtualization • Technical Troubleshooting • System Administration • Software Development • Automation • Infrastructure Support • Ticketing Systems • Networking Fundamentals • Identity & Access Management
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