I am a reliable and detail-oriented customer service & e-commerce specialist with hands-on experience in product listing, product research, and inbound call handling. I help online businesses streamline their operations, improve product visibility, and deliver outstanding customer support that builds trust and loyalty.
I specialize in creating optimized product listings for platforms like Shopify, Amazon, eBay, and Poshmark. From writing SEO-friendly titles and compelling descriptions to uploading images and organizing product variations, I ensure each listing is accurate, engaging, and designed to convert.
In addition, I conduct thorough product research to identify winning and profitable products. I analyze market trends, competitors, and pricing strategies to help businesses stay competitive and make data-driven decisions.
On the customer service side, I provide professional support via email, chat, and inbound calls. I am experienced in handling customer inquiries, order tracking, returns, complaints, and general support with a calm, friendly, and solution-focused approach. My goal is always to create a positive customer experience that strengthens brand reputation.
My core skills include:
-Product listing & optimization (Shopify, Amazon, eBay, Poshmark)
-SEO-friendly product descriptions
-Inbound call handling & phone support
-Email & chat customer support
-Order processing, tracking, and issue resolution
-Data entry & administrative support
-Ecommerce Manager
-Product Researcher
-Title Building
-SEO Using Keywords
-Description Writer
- Cross Listing/Posting
-Proof Reading
-Customer Support
-Prime Lister
-List Perfectly
-ZikAnalytics
-Canva
-Helium10
