With several of experience in the IT Service Management industry working as a problem solver. Has ability
to work independently and handle multiple assignments in highly pressured situations and consistently meets
tight deadlines. Proven expertise in supporting and optimizing performance of workstation, peripherals,
operating systems, hardware, and software, including installation, configuration, and preventive maintenance.
Provide service focused technical support thru remote and phone calls, to achieve effective troubleshooting
efficient resolution of issues and maximum customer -----------n quickly grasp and adapt to new
concepts, technologies, and environments.
