I am a customer service representative with holistic knowledge at various platforms. I am also experienced to ensure a resolution follow up, maintain client interaction logs, handle customer accounts, and file paperwork. I do observe communication protocols, rules, and regulations and go above and beyond to engage ----------- addition, I am an aspiring writer with a strong appreciation and passion for writing and reading. I've liked maintaining journals, writing blogs, and writing pieces that have featured in my university's magazine publications, as well as receiving certificates from the country's National Book Development Board.
