I am a freelancer with 8 years of experience in technical roles, travel, finance, healthcare, legal, SaaS and cybersecurity. I have worked in project management and operations, supporting C-level executives and closely collaborating with Founders, Chief of Staff and Business Owners. I have a strong understanding of customer experience journeys, excellent communication skills, and keen attention to detail. With a technical background, I am skilled in developing Standard Operating Procedures (SOPs), onboarding clients, curriculum design, leading projects, automations, administrative tasks and process improvements. I am dedicated to handling sensitive data with high regard for cybersecurity issues and am known for my organizational skills and ability to optimize workflows.
