I'm a positive person who is diligent, has a 'never give up' attitude and loves managing -----------'s not just the ability to communicate that matters, it is the ability to keep track of customer issues and, when things aren't going as planned, to use tools and not give up until a problem is solved and a stable solution is found. I take initiative in doing what's best for the customer and let my personality shine through. I'm also willing to roll-up my sleeves and work the frontlines to deliver world-class customer experience.