I’m an experienced Accounting Support and Workforce Analyst with a strong background in customer service. Over the past 4 years, I’ve handled invoice auditing, real-time workforce monitoring, and client support across international teams.
? Accounting & Invoicing – Skilled in auditing bookings, reconciling reports, and preparing accurate invoices using Excel and QuickBooks.? Workforce Management – Experienced in real-time monitoring, schedule adherence, and staffing adjustments to maintain service levels.? Customer Service – Provided phone, chat, and email support, consistently meeting KPIs and delivering a positive client experience.
I’m highly adaptable, detail-oriented, and comfortable working in remote environments. Whether you need help with accounting tasks, workforce reporting, or customer support, I’ll bring accuracy, organization, and efficiency to your projects.
I keep my rate at $6/hr to provide clients with both quality and value while I build my track record on Upwork. My goal is to deliver accurate, reliable work that earns your trust for the long term.
