Dedicated Customer Service and Appointment Setter, customer service professional with two (2) years of experience working in high-pressure financial industry and account management environments. An adept presenter, communicator and problem-solver who is used to dealing with a diverse audience and achieving the best results.
I'm a Customer service with 2 years of experience working in fast-paced, intense call center and remote working environments. Strong interpersonal skills, with a demonstrated agent record. Comfortable using computer dialing software. Driven to achieve results and passionate about customer service.
As a customer service representative, I’m persistent, goal – oriented, knows how to nurture customers, and have the complete set of attitude and skills to lead customer satisfaction so I always meet and exceed the monthly quotas/metrics set by the management. I consistently improve customer satisfaction through expert resolution of conflicts, issues and concerns.
Aside from cold calling and prospecting, I can also do admin tasks like recruitment, setting appointments, data entry, emails and customer support. I am familiar with applicant tracking systems so I can jump in as an HR assistant to help you in the candidates' selection process.
My goal is to definitely help you leverage your time so you can do more important task for the business. I am here not just to work FOR you but to work WITH you and we are partners in accelerating your growth as a business!
If everything you read sounds good, I look forward to helping you!
