Hi, I'm -----------. I have been a customer support representative for 8 years now. The accounts I've handled include healthcare (Horizon BCBS), logistics(FedEx), sales and retention (SiriusXM), and travel and hospitality(AirBnb) and luxury Furniture online store (Castlery). Based on the experiences that I had with these accounts, I was able to instill and maintain a delivery of high standard service, which helps me identify my own needs for improvement.
I am familiar with some of the basic tools and apps like Gmail, Outlook, Google Calendar, Excel, Calendly, Google Maps and so much more. In any case, you would require me to learn a specific program for this job, I am confident that you wouldn't spend a long time training me. In fact, I might as well learn it myself, like most programs that I know now. I can assure you that I can easily adapt to any sort of training or program that the job requires me to. I'm a person that requires minimum supervision once I've learned the ropes.
I'm good at performing accurate web research, and managing emails, and since I also have experience in receiving and doing outbound calls, I can also correspond with vendors and employees of other businesses that I may be required to speak with on behalf of the client I am working for.
I can work part-time, full-time, overtime, and on holidays whenever my client requires me to do the work. I am very flexible.
If you are interested in my service, you can reach me at -----------
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