Experienced in connecting businesses with clients through effective appointment setting and lead generation strategies across both B2B and B2C sectors. Adept at leading teams, working with cross-functional departments, and driving business growth through strategic client engagement.
_________________________________________________________________
I am an experienced professional skilled in both B2B and B2C lead generation, appointment setting, and customer support. I have successfully managed inbound calls and patient queries, ensuring smooth operations and resolving disputes across various healthcare accounts. With expertise in CRM systems like HubSpot and High Level, I’ve enhanced client engagement by optimizing workflows and communication strategies.
My experience spans multiple industries, including healthcare, wellness, and fitness, where I consistently exceeded appointment-setting and lead conversion targets by up to 66%. I am adept at working cross-functionally with departments such as billing, fulfillment, and marketing to streamline processes and improve efficiency. I’ve led high-performing teams and played a key role in improving customer retention and satisfaction.
