Online Sales Assistant | Executive Virtual Assistant | Sales Operation Assistant
E-Commerce Customer Service Representative
Hi, I'm ----------- from the Philippines. I help businesses and busy executives streamline operations, manage customer relationships, smooth, accurate, and timely processing of all customer orders, and drive sales growth. I specialize in providing comprehensive administrative support, including workflow improvement, customer service and sales operations, managing orders, tracking inventory, processing transactions, handling after-sales support, and implementing customer retention strategies.
What I Can Do To Help:
Administrative support
Customer support (chat, email, phone)
Product listing
Order processing
Order management
Sales reporting
Place purchase orders
Track shipment status
Resolve fulfilment discrepancies
Customer engagement
Liaise with various suppliers
Payment processing
Account reconciliation
Financial reporting
Make outbound calls and qualify contacts
Update CRM or spreadsheet
Inbox & email management
Lead generation & lead follow-up
Appointment setting
Online research & data entry
Social media management
Content creation (Reels, short videos)
Content planning & scheduling
Content calendar management
Community engagement
Community moderation
Hashtag research & market trend research
Social media analytics reporting
Product Promotion - highlight features and benefits
Track sales data
Maintain an up-to-date sales spreadsheet
Maintain records, reports, and dashboards
Process documentation and SOP cretaion
Workflow improvement
Why choose to work with me:
Proactive and detail-oriented
Professional, friendly, and customer-focused demeanor
Proven experience in order entry, customer service or sales
Able to manage multiple platforms efficiently and accurately
Strong organizational and communication skills
Proficient with Google Workspace (Drive, Docs, Sheets), CRM systems
With reliable internet connection, working computer, noise canceling headset
Proficiency in multitasking and managing time in a busy environment
Appointment Setting, English Speaking, Warm Calling, Outbound Calls, Sales, English Proficiency, Multitasking, Communication, Ecommerce, Order processing, Canva, Trello, Zoom, Administrative Support, Customer Support, Email Support, Chat Support, CRM, Customer Support Management, Inventory Management, Office and Administration, Data Entry, Customer Service, Marketing, Computer Literacy, Organization, Order Management, Cold Calling, Back Office Support, Admin Data Processing
