Experienced professional with a proven track record in people management, service quality, and diverse task handling across customer service, team management, quality assurance, and business operations. Skilled in system and project structuring, with extensive experience in post-sales marketing. Over nine years in the BPO industry honed expertise in people management, project implementation, and quality assurance. Transitioning seamlessly, I've spent the last six years as a virtual admin associate and social media moderator, offering comprehensive support to clients across industries. This role has cultivated a unique skill set blending administrative finesse with adept social media management, enhancing organizational capabilities, and providing deep insights into remote work dynamics.
