Results-driven E-commerce and administrative professional with 7 years of experience managing Amazon, Walmart, and Shopify operations. Skilled in data management, customer support, and remote collaboration. Committed to helping you achieve seamless and efficient operations.
Core Competencies:
o E-commerce Platform (Amazon Seller Center, Walmart Seller Center, and Shopify)
o FBA and AWD shipment, inventory pricing, product listing, Buy Box optimization, order processing and returns.
o Data Entry and Customer Support Representative (Input, update, and maintain data in systems or spreadsheets, diagnose technical issues, guide customers step-by-step via chat, email, and phone. Manage orders, shipping, and tracking. Manage schedules and quality checks)
o Cloud productivity platforms (Microsoft 365, Google Workspace, Zoho Workplace, WPS and LibreOffice)
o Collaboration Tools (Google Chat, Trello, Slack, Zoho Projects, -----------)
o Remote access software (TeamViewer, AnyDesk, RemotePC, RustDesk)
o Light Photo & Video Editing (Capcut, Canva, and Adobe Express for image editing, Filmora for video editing.
I take pride in delivering quality work on time while maintaining clear communication with clients. Whether it’s managing your online store, assisting your customers, or supporting your team remotely, I’m committed to helping you achieve seamless and efficient operations.
