I'm currently a Virtual Assistant for a hospice in the US. But in my previous life, I was an Operation Supervisor then Training Supervisor. From talking to irate customers to coordinating with other departments to resolving issues then to training the new recruits and creating new processes to improve the workflow. I had a lot of experience with a common BPO work.
What makes me tick are issues and challenges. It pushes me to think outside the box. I also hate redundant work so I create processes that can make my work faster. The faster I accomplish a task, the faster I can move on to the next issue.
Let me know how I can help your business grow and innovate because developing new process and innovation is the key to a successful business.
