For several years, I worked as a customer service representative in the BPO industry. After four months of working for one of the companies, I was promoted to Level 2 Support Specialist, equivalent to Subject Matter Expert. I worked as a Reports Analyst for more than a year while helping my colleagues improve their Communication and Speech Skills. Then I ventured into the world of Virtual Assistance, working as an Executive Assistant for a year and a half while completing my Bachelor of Arts degree in Psychology, then returning as a Virtual Assistant for nearly two years now.
Verified
