7 years of Project Management experience, working with a number of clients in assisting them with planning and executing Open Enrollment Projects to meet time-critical deadlines. Combines dynamic organizational and communication skills with the ability to independently multitask, plan and direct demanding administrative operations and complex schedules. Skilled Customer Service Associate with a total of 15 years of experience focusing on client experience and satisfaction. Mentoring has been my best suit as I strive to master processes and procedures to help me ensure the success of each interaction with customers or clients and projects successfully.
