I am a hardworking person with 16 years of experience in the BPO -----------volved in providing excellent customer care services that maintain customer enthusiasm for the businesses involved. I worked for various BPO companies like HSBC, Teleperformance, ----------- , and currently connected with Cognizant. I have excellent verbal and written communication skills, excellent interpersonal and customer service skills, professional and pleasant telephone manner. I have the ability to explain technical issues to technical and non-technical customers, attention to detail, and problem-solving. Also, a critical thinker, time manager, and excellent at prospecting and discovering new sales leads and clients.
