I am a highly skilled and detail-oriented Administrative Assistant with over 8 years of experience supporting Strata Managers, property management teams, committees, and lot owners in the Australian property industry. My expertise spans strata administration, fire safety compliance, document management, meeting coordination, contractor liaison, and customer service.
I have a proven track record in:
Managing end-to-end strata administration, including roll updates, levy processing, meeting preparation, and records maintenance.
Coordinating fire safety compliance requirements, ensuring adherence to AFSS, council deadlines, and legislative standards.
Handling high-volume email management, prioritizing urgent matters, and maintaining a streamlined workflow.
Using StrataMax, Uptick, and other CRM systems to maintain accurate property records and process maintenance requests.
Delivering exceptional client service while supporting remote teams efficiently and proactively.
I am self-motivated, highly organized, and thrive in a fast-paced environment with minimal supervision. My strong communication skills and commitment to quality work make me a valuable asset to any remote team.
Key Skills:
Strata Administration & Compliance
Fire Safety Maintenance Coordination
Strata Roll Updates (Owners, Agents, Tenants)
Contractor & Vendor Coordination
Meeting Preparation (Agendas & Minutes)
Email & Calendar Management
Document Management & Filing
KPI & Reporting Support
CRM & System Knowledge (StrataMax, Uptick, Microsoft Office, Google Workspace)
Customer Service & Client Relations
