I am a highly organized and detail-oriented Dental Virtual Assistant with over 3 years of experience supporting dental practices in fast-paced environments. I specialize in insurance verification, patient coordination, and administrative support that helps improve workflow efficiency and patient experience.
I have strong experience managing high-volume inbound and outbound calls, verifying insurance benefits, and clearly communicating coverage details to patients. I am proficient in Eaglesoft, Open Dental, and Oryx Dental, and can quickly adapt to new systems and office workflows with minimal training.
Services I Offer:
- Comprehensive Insurance Verification (Eligibility, Frequencies, Limitations, Detailed Breakdown of Benefits)
- Appointment Scheduling & Efficient Calendar Management
- Patient Communication via Phone, SMS, and Email
- Treatment Coordination & Case Follow-ups
- Accurate Patient Records Management (Eaglesoft, Open Dental, Oryx Dental)
- Appointment Reminders, Confirmations, and Recall Management
- Strong proficiency in Dental Coding and Terminology (CDT Codes)
- HIPAA Compliance and Patient Data Confidentiality
Verified
