I've been in the BPO industry in approximately 9 years and 2 years working remotely as a Virtual Assistant and Customer Service Representative. Versatile skill set with experience in customer service, sales, accounts payable, claims and written and oral communication. Received multiple awards for excellence in customer service. Recognized skills in mentoring, mediating between employees, and in leading team projects. I've been in the medical/pharmacy field, logistics, e-commerce, banking and finance and telecommunication industry.
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