I'm a detail-oriented Virtual Assistant with over 3 years of BPO experience in customer service and backend operations for a Fintech platform. My work involved verifying sensitive documents, processing claims, troubleshooting internal tickets, and supporting T1–T3 agents, roles that required accuracy and accountability on every task. I'm now transitioning into remote VA work and bringing that same level of precision to every client I support. I'm available for both full-time and part-time arrangements.