I have over 13 years of experience in the BPO industry, specializing in customer support, sales, lead generation, and team leadership. I’ve worked with companies such as ExpansionJS, Legal Soft – Technology Meets Law, and HelpGrid, where I managed client communication, improved customer engagement, and consistently met performance targets. My expertise includes handling high-volume interactions, nurturing leads, and delivering results in fast-paced, remote work environments.
