Experienced Healthcare Insurance Virtual Assistant | Certified Social Media Manager | Customer Support Pro
Need a reliable, detail-oriented VA who understands the insurance industry, delivers exceptional client support, and can boost your social media presence? You're in the right place!
I bring 2+ years of hands-on experience as a Healthcare Insurance Virtual Assistant and over 5 years in customer service, helping U.S.-based agencies stay organized, compliant, and client-focused.
I specialize in supporting insurance agencies, healthcare brokers, and business owners with back-office admin tasks, quoting, enrollments, renewals, and employee support using:
???? AMS360 – For policy renewals, updates & cancellations
???? Ease – For enrollments, terminations, and employee benefits
???? QQ Catalyst – For policy & CRM management
???? HealthConnect – For census tracking & updates
???? Ezlynx – For accurate quoting (personal & commercial)
???? CodeSixFour – For custom proposal and brochure creation
I’m also a Certified Social Media Manager skilled in:
Strategic content planning
Canva graphic design
Engagement strategy
Facebook & Instagram scheduling
What I Can Do For You
? Policy Renewals, Terminations & Enrollments
? Quoting, Brochure & Proposal Creation
? CRM & Insurance Software Support
? Client Communication & Admin Support
? Social Media Content & Graphic Design (Canva)
? Email Management, Data Entry & Reporting
? Basic Bookkeeping & Reconciliation
Why Clients Work With Me
? Deep understanding of insurance back-office workflows
? Proficient in industry-standard tools & CRM platforms
? Excellent English communication (written & spoken)
? Quick learner, highly organized & process-driven
? Trustworthy, professional & results-oriented
Let’s make your operations smoother and stress-free while helping you focus on what matters most—growing your business.
???? Send me a message, and let’s talk about how I can support your team!
