I have worked for more than nine years in the BPO industry, from entry-level to supervisory roles, and have been with organizations that provided customer service for top-billed companies. These experiences have given me a strong grasp of how to deal with clients and customers.
I have also worked as a freelance writer for web articles, and I have a grasp on SEO and internet article writing terms. I also have worked with clients who required help in their academic papers and have written essays and parts of dissertation study.
My last stint was for a Las Vegas-based social media marketing firm who supports various businesses and organizations. I was tasked to handle three of their accounts, and I write blogs, make social media posts and even create graphic images for them.
I've been a new hire communication and product trainer in a leading BPO company for seven years now, and am looking for a part-time work to support my travel and graduate education.