I help law firms and insurance companies retrieve patient medical records by coordinating with healthcare facilities, accurately entering patient information, and following up on record requests to ensure timely completion. I also assist customers with billing inquiries and provide sales support as a customer service representative. In addition, I help with content planning and marketing as a social media manager. Skilled in communication, customer service, organization, data entry accuracy, multitasking, problem-solving, time management, and handling confidential information in fast paced environments.