I’ve had the privilege of working with diverse brands across the US, UK, and EU marketplaces. This journey has honed my expertise in managing Amazon Seller Central, optimizing and troubleshooting listings, delivering high-quality customer service, and handling detailed task management with precision. My proficiency in Microsoft Excel enables me to exceed client expectations while consistently achieving top performance metrics.
As an Amazon Account Specialist, I offer a wide range of services to help brands grow and succeed, including:
Creating FBA/FBM listings and variations using flat-file templates
Troubleshooting and resolving listing issues (suppressed, stranded, inactive)
Managing FBA shipments and ensuring compliance
Handling FBM and FBA orders, including returns and refunds
Responding to buyer inquiries through the Buyer-Messaging tool
Generating inventory reports to track performance
Managing A-to-Z claims and chargeback disputes
Monitoring and maintaining account health, addressing violations and feedback
Filing reimbursement claims for lost/damaged inventory
Contacting Amazon Seller Support for case resolution
Conducting keyword research with Helium 10 and Brand Analytics
Performing competitor analysis using Keepa and Jungle Scout
Optimizing product listings: titles, bullet points, descriptions, backend keywords
Setting up and managing PPC campaigns for better conversions
Creating and customizing storefronts to enhance brand presence
Designing and implementing A+ content for product pages
Assisting with Amazon Brand Registry enrollment and management
Ensuring compliance with Amazon policies
Supporting product sourcing for private label and wholesale
Tools I Use:
Amazon Seller Central – Listings, orders, shipments, account health
Helium 10, Keepa, SellerBoard – Research, analysis, performance tracking
Amazon PPC Manager, Brand Analytics – Ads management and competitor insights
Microsoft Excel, Google Sheets – Data analysis and reporting
Asana, Trello, Favro, ----------- – Task and project management
Slack, Microsoft Teams, Skype, WhatsApp – Communication and collaboration
Loom, Zoom, Google Meet – Video meetings and client reporting
Let’s connect!
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