Customer Service & Sales Specialist | Healthcare • Telecom • Client Support
I bring over 5 years of healthcare customer service experience, assisting members and healthcare providers with medication refill requests, eligibility verification, billing inquiries, payment processing, and explaining health plan benefits with accuracy and empathy.
I also have 1 year of telecommunications sales and support experience, promoting internet and phone solutions to small business clients, implementing retention strategies, resolving billing concerns, and providing basic technical troubleshooting.
Known for my strong communication, sales, and problem-solving skills, I deliver dependable support and exceptional customer experiences in fast-paced environments.
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