Hi! My colleagues call me Andy.
I would like to offer my services that would suit your reputable and highly respected company with my 15 years of experience as a Customer Service Expert. I am new to this website so I am starting to establish a good portfolio. My goal is to deliver good results and more profit to the company that I work for. I am extremely motivated to constantly develop my skills and grow professionally. I am confident in my ability to come up with interesting ideas for the success and completion of the projects at hand.
The trainings and experiences that I have as a Customer Service Expert/ Sales Expert/ Collection Expert / Tech Support, and as an online freelancer have gained a set of skills that are essential in any designated task.
- Exceptional communication skills
- Front line support expert
- Manage billing / refunds
- Handle credit card / ACH transactions / payments
- Help retain valued customers
- Coordinate with leads for payment collections
- Handle pdf/ excel / google files for clients financial reports
- Coordinate with management for payments and credit score disputes.
- Tech support rep for online accounts and system tools of agents
I am successful working in a team environment, as well as independently. I have the ability to work under pressure and multi-task and follow instructions and deliver quality results.
I greatly value my clients and their business by delivering good results and relationships, with integrity and passion for work.
Any position that would suit my qualifications from your business is highly appreciated. I am looking forward to work with you.
