Short-Term Rental VA and Ecommerce VA

I have a diverse professional background with valuable experience in various fields. Over the past two years, I have worked as a Short-Term Rental Virtual Assistant, where I managed property listings, coordinated bookings, and provided exceptional customer service to guests. My role involved using platforms such as Guesty, Airbnb, -----------, Vrbo, Expedia, Uplisting, Revinate, Mews, and Ivy. Additionally, I utilized communication tools like WhatsApp and Microsoft Office, as well as project management tools such as Asana and ClickUp to streamline operations and ensure a seamless guest ----------- addition to my experience in short-term rentals, I have spent one year working as a Shopify E-commerce Customer Experience Advisor. In this role, I assisted customers with their inquiries, resolved issues, and provided support through various channels. I became proficient in using Shopify, Reamaze, Asana, ClickUp, -----------, and Notion to manage customer interactions and improve overall satisfaction.My professional journey also includes over a year as a Senior Recruiter, where I honed my talent acquisition skills. I conducted interviews, screened candidates, and contributed to the hiring process, ensuring that we selected the best talent for our team. My experience with recruitment tools like Bullhorn ATS helped me streamline the recruitment process and maintain an organized candidate database.Prior to my role as a Senior Recruiter, I spent four years in customer service and collections. During this time, I mastered the art of client interactions and debt recovery, developing strong communication and negotiation skills. This experience taught me the importance of empathy and patience when dealing with clients, and I consistently achieved high recovery rates while maintaining positive relationships.Beyond these roles, I have also delved into administrative work, showcasing my organizational and multitasking abilities. I have managed schedules, coordinated meetings, and handled various administrative tasks efficiently. My proficiency in Microsoft Office and other administrative tools has enabled me to support teams effectively and ensure smooth operations.Additionally, I have a passion for education, having taught English for three years. This experience has enabled me to effectively communicate and convey complex concepts to diverse audiences. I developed lesson plans, conducted classes, and provided feedback to students, helping them improve their language skills and achieve their learning goals.Overall, my professional journey has equipped me with a well-rounded skill set, including recruitment expertise, customer service proficiency, administrative acumen, and teaching capabilities. These experiences have enriched my interpersonal and organizational skills, making me a versatile and adaptable professional.Here are the systems and tools I am proficient in using:Short-Term -----------VrboExpediaUplistingRevinateMewsIvyWhatsAppMicrosoft -----------NotionRecruitment:Bullhorn ATS