Janice

Operations, Customer Support |Human Resources |Team Performance & Administrative Coordination | Sales Support | Client Services

Verified

With Timeproof

Overview

Video Introduction

Looking for Full-time work (8 hours/day) at $6.66/hour ($1,172.75/month)

Educational Degree

Bachelor's degree

Availability

Full-time

Portfolio / Website

www.linkedin.com/in/janice-maddatu

Top Skills

Administrative ManagementBpo Operations ManagementOnboarding

Last Active

July 6th, 2026 (1 month ago)

Member Since

August 22nd, 2023

"I have one of the best VAs I've had in a long time...she's been amazing"

Davonna Willis

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About

OPERATIONS & ADMINISTRATIVE SUPPORT
Administrative & Operations Coordination • Documentation Control & Compliance • Process & Workflow Improvement • Project Coordination • CRM & SaaS Systems • Microsoft Office Suite • Google Workspace

CONTACT CENTER & SERVICE DELIVERY
Customer Service & Retention • Service Quality Oversight • Multi-channel Communication • Issue Resolution • Client & Customer Relationship Management

HIRING, ONBOARDING & PEOPLE SUPPORT
Interviewing & Candidate Assessment • Hiring & Placement Support • Employee Onboarding & Offboarding • Coaching & Mentoring • Performance Monitoring

COORDINATION & PROFESSIONAL SKILLS
Stakeholder Coordination • Team Collaboration • Time Management • Critical Thinking

I have over 15 years of experience working in both highly regulated office environments and remote settings, supporting business operations behind the scenes. My work focuses on keeping processes organized, accurate, and running smoothly, so business owners and teams can concentrate on their main priorities.

I bring structure, reliability, and attention to detail to the way operations are handled. If you need someone who keeps things organized and error-free, I’m ready to support you.