Hi! This is Maci, a tenured BPO employee with 10 years of experience in Customer Service. I have been part of the management team as a Team Lead and a Quality Specialist for 2 1/2 years where I was able to nurture my organizational, project, people and client management skills. I am currently supporting HR services from our US counterparts where I provide help with expense reconciliation, background checking and virtual trainings. I am highly trainable with the desire to learn new and innovative skills to make sure I am able to provide excellent service. I am highly independent and can also work collaboratively either in close or remote team.
