I am a hard working and reliable employee who has a more than 4 years of experience in customer service industry providing a high-quality service for the companies that I worked for.
I am trained on providing a high-quality customer service using different tools such as live person and sales force. I focus more on understanding what customer needs and building connection all throughout the conversation. I learn how to manage an excel as well and gathering customer data if needed.
I always focus on hitting the monthly metrics for our team. I proactively offering assistance to my teammates which explains my team player attitude as an employee. You can trust me on working alone once you provided me all the tasks, details, and the goal is provided. I'm looking forward to provide a quality service with you, learning new transferrable skills with you, and I'm ready on any challenge that you have for me.
Verified
