- familiar with microsoft excel / word / PPT
- routing and switching and basic network security
- VoIP
- LAN / WLAN / WAN
- firewalls
- Cisco Meraki / Cisco DNAC
- 3CX
- Vocalcom
- Network Traffic
- Cisco DNAC
- Jira / ServiceNow
- PRTG/Solarwinds/Zabbix/Network Forensic Tool