Dedicated and enthusiastic Client Service Specialist with 20 years of professional experience in customer-facing and support roles. I've handled numerous accounts such as Telecommunications Accounts, Satelite Dish Accounts, Customer Service and Billing Accounts, Real Estate, and the latest, assisting U.S. Veterans in submitting their VA Claims as a Client Service Specialist.
Ready to establish positive client relationships and provide excellent communications for all queries and requests. I'm hardworking and professional with a desire to provide excellent customer service on a consistent basis. I've managed customers' inquiries and complaints telephonically, face-to-face, and via email. My strong customer service and communication skills, combined with my work experience, make me an asset to any organization. With a friendly and approachable personality, I am able to elicit client needs in order to advise on appropriate solutions.