With 5+ years of experience in software development and 1 year of experience as a Technical Virtual Assistant, I bring strong problem-solving skills, attention to detail, and the ability to adapt quickly in dynamic environments. My background includes CRM customization, workflow automation, system integrations, website management, data processing, troubleshooting, and business process optimization.
I have hands-on experience with Zoho CRM, Zoho Analytics, Zoho Creator, Zoho Desk, Zoho Voice, Zapier, n8n, Wix, Stripe, Slack, Dialpad, Google Workspace, and other business applications. I have helped build and support automated workflows, CRM solutions, sales pipelines, lead management systems, website integrations, reporting dashboards, payment processing automations, and cross-platform data synchronization.
Known for being a fast learner, highly organized, and proactive, I take ownership of tasks and work effectively both independently and as part of a team. I am committed to delivering reliable support, improving operational efficiency through technology, and helping businesses streamline processes so they can focus on growth.