I'm a dedicated and detail-oriented Virtual Assistant with over 10 years of combined experience in customer service, scheduling, dispatching, cold calling, and administrative support. I have worked with companies such as Global Executive Transportation, Clinovation Corp, Team Hired and others, where I handled client communication, appointment setting, data entry, leadership and CRM management. My background includes coordinating driver and patient schedules, verifying insurance details, conducting outbound calls for home and auto insurance and other campaigns, and managing customer inquiries and retention campaigns. I take pride in my ability to stay organized, meet deadlines, and deliver high-quality results while maintaining excellent communication and professionalism. I’m proficient in tools like RingCentral, Ricochet360, Zendesk, Google Workspace, Slack, DocuSign, Hubspot, MS Office and others. Fluent in both English and Filipino, I am available to work full-time during US business hours and committed to providing reliable, efficient, and client-focused virtual assistance to help your business operate smoothly and successfully.