Customer Support | Virtual Assistant | E-Commerce Support | Property Management | Technical Support | Email Management | Live Chat Support | Calendar Management | Data Entry | Social Media Management | Administrative Support | Order & Billing Support | Refunds & Cancellations | Zendesk | Shopify | Stripe | Guesty | WordPress | Google Workspace | Microsoft Office | Airbnb | ----------- | Meta Business Suite | Google Business Profile

Customer Support Specialist with 15+ years of experience across e-commerce, telecom, banking, and healthcare — including 8+ years supporting a subscription-based e-commerce brand through email and live chat. Skilled in billing, subscriptions, refunds, and technical troubleshooting using Zendesk and Stripe. Known for resolving issues with empathy and turning frustrating -----------nts into positive customer experiences. Open to new opportunities and connecting with fellow support professionals.