I am a motivated Bachelor of Science in Aeronautical Engineering graduate from Holy Angel University, with hands-on experience as a Passenger Service Agent for leading airlines, including Qatar Airways, EVA Airways, and Asiana Airlines. My background combines both technical aeronautical expertise and exceptional customer service skills.
Throughout my roles, I've leveraged my proficiency in Amadeus Altéa and other computerized systems to streamline passenger processing, reservations, and ensure regulatory compliance. My commitment to delivering top-tier service has consistently enhanced passenger satisfaction, even in high-pressure environments. I’ve also been involved in crisis management, mentoring tea-----------mbers, and ensuring passenger safety.
My technical background includes aircraft maintenance (Cessna 152, Cessna 172), hazard analysis, and airworthiness compliance. With practical experience gained during internships at Omni Aviation Corporation and educational projects, I am keen to contribute to innovative solutions in the aviation industry.
Feel free to connect with me to discuss opportunities where I can contribute my blend of technical expertise and customer service skills to drive success in aviation or related industries.
