I am a dedicated Healthcare and Technical Support Specialist with over 3 years of experience in high-volume BPO environments. I specialize in Revenue Cycle Management (RCM), specifically managing Plans of Treatment (POT) and physician communications to ensure patient documentation is seamless. With a strong background in technical troubleshooting (IMAP/POP) and healthcare claims, I offer a blend of medical administrative support and technical proficiency. I am HIPAA-compliant, detail-oriented, and committed to maintaining 100% Quality Assurance in every task.
