I am Jamie Chong. I have experiences with different kind of LOB'S such as;
Content moderation, email/chat support and taking in calls to cater all the clients queries as a Customer Service Representative Level 3.
I've also work with a team in handling difficult accounts including escalations.
Former Quality Analyst that checks all the tasks done by the employees.
Former HR employee that conducts interview and assessment in hiring people with the same industry.
Proofreading.
Data Entry and Analysis.
Research.
