I am an IT professional with experience in technical support, administrative operations, and medical data management. I resolve complex system issues and maintain data accuracy within fast paced environments. My background includes managing digital workflows and remote assistance.
• Technical Support: I resolve display and connectivity issues via calls, emails, and chat using MagicInfo, Navori, and TeamViewer. I manage troubleshooting from initial contact to resolution.
• Data Management: I verify medical records for accuracy using Novoclinical software. I organize digital filing systems and maintain strict data confidentiality.
• Administrative Skills: I handle daily operational tasks including data entry, email management, scheduling, and lead generation.
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