I build custom tools and systems using Claude AI to streamline eCommerce backend operations, including tracking dashboards, monitoring systems, and reporting tools that turn manual, repetitive processes into organized, self-contained workflows. My focus is on giving brands the operational infrastructure to run smoother and scale without adding headcount.
Alongside this, I bring hands-on experience in high-volume customer support (50–60 inquiries/day) and have contributed to operational improvements like supplier invoice verification, product performance monitoring, and a chargeback-protection store policy.
I'm detail-oriented, reliable, and committed to helping eCommerce brands scale with smart tooling, organized backend support, and customer-first service.
