Jemica has an extensive experience in the line of training and call quality for more than 6 years and Operations for 4 yrs. She handled technical support account, customer service, online payment system and phone banking. Her job is to maintain coordination of all training teams and all other administrative works, training facilitation, running and analyzing reports and
scorecards. Jemica has an excellent communication skills on both verbal and written and experienced in
handling different engagement activities. She can work independently and interdependently.