Experienced professional with 10+ years in customer service, healthcare support, insurance, e-commerce, and virtual assistance. Skilled in appointment scheduling and patient coordination using tools like MODMED, Brightree, and Epic, as well as managing client communications across phone, email, and chat. Known for being dependable, adaptable, and results-driven, with strong technical skills and a customer-focused approach. Looking to grow in a role that values reliability, efficiency, and professional development.
