I’m an experienced detail-oriented and reliable Medical Virtual Front Desk Specialist with hands-on experience in managing administrative and patient coordination tasks in healthcare settings. Skilled in calendar and phone management, including scheduling, rescheduling, and confirming appointments to ensure smooth daily operations. Proficient in handling faxing, uploading, and organizing medical documents such as referrals, authorizations, and patient records. Experienced in verifying insurance eligibility and benefits to support accurate billing and patient intake processes.
Skills:
Medical office administration
Appointment scheduling and calendar management
Phone and email communication
Insurance verification and eligibility checks
HIPAA compliance and data confidentiality
EMR/EHR systems (e.g., Epic, Athena, Kareo, or similar)
Document management and fax systems
Time management and multitasking
Patient service and professional communication
Attention to detail and problem-solving
