Hi! I'm Mari from the Philippines, with 8+ years of experience in customer service, operations, and team management, along with 2+ years of experience in chat support, customer engagement, and chat-based sales.
I enjoy building genuine connections through conversation and helping customers have a positive experience. My experience includes customer support, lead nurturing, follow-ups, sales, relationship management, and administrative tasks. I believe the best customer experience comes from listening, communicating clearly, and making every interaction feel personal.
I'm reliable, detail-oriented, and work well independently with minimal supervision. I'm a quick learner who takes initiative, adapts easily to new systems, and always strives to deliver high-quality work.
Skills & Tools:
• Customer Support & Chat Support
• Chat-Based Sales & Lead Nurturing
• Virtual Assistance & Administrative Support
• Social Media Management
• Google Workspace & Microsoft Office
• Canva
• Basic WIX Website Management
• CRM & Data Entry
I'm looking for a long-term remote opportunity where I can grow professionally, contribute to a great team, and help a business deliver outstanding customer experiences. If you're looking for someone dependable, proactive, and committed to producing quality work, I'd love the opportunity to work with you.