I am an experienced professional with a total of eight years of combined work experience in customer service, as a collections analyst, subject matter expert, and quality analyst for employee relations. Additionally, I have over a year of experience as an HR Specialist and Sales Team Leader for an e-commerce company. These previous roles involved daily communication with U.S.-based customers and stakeholders. Through these experiences, I have acquired essential skills such as adaptability, time management, attention to detail, data analysis, and teamwork. I am confident in my ability to be a valuable asset."