As a recruiter, my goals include practicing new skills, leading teams, mentoring others, and advancing into management positions. A motivated recruiter looking to gain and practice skills in relationship building and leadership. Working toward achieving an executive recruitment position. Account management focuses on supporting customers after the close to make sure they're satisfied with their new products or services. The best account management strategies emphasize building long-term relationships, which open the door to upsells and cross-sells and generate additional revenue.