Hi! I?m Nerizza Galleto, I am an experienced Optical Support Specialist and Healthcare Virtual Assistant supporting U.S.-based eye care clinics. I process eyeglasses orders through VisionWeb, manage insurance billing and invoicing for EyeMed, VSP, and Spectera, and update patient charts using Crystal EMR.
I specialize in benefits verification, claim submission, order tracking, lab coordination, and professional patient communication. I am organized, detail-oriented, HIPAA-compliant, and comfortable working independently with minimal supervision.
If you need a reliable VA to help your optical team reduce errors, improve turnaround times, and deliver great patient service, I?m ready to assist.
